Shipping policy
Delivery within Ukraine
Standard dispatch time is 1–4 calendar days.*
If needed, we can ship your order the same day (provided it is placed and paid for before 4:00 PM) or on a date you specify.
To coordinate timing, please contact us:
Instagram: oda.ukraine
Telegram: @oda_ukraine
Phone: +380689069645
Please note that orders are dispatched upon full prepayment.
*During periods of high demand (new collection launches, sales, etc.), processing times may vary.
Tracking and Delivery Times
Immediately after dispatch, you will receive an email with carrier details and a tracking number.
Delivery times are calculated from the day of dispatch:
Nova Poshta: 1–2 days.
International Delivery
Processing and dispatching an order takes 2–5 business days. Orders placed over the weekend are shipped starting Monday.
Please note that orders are dispatched upon full prepayment.
Tracking and Delivery Times
Once shipped, we will send you an email with carrier details and a tracking number.
Estimated delivery times (from the date of dispatch):
Nova Poshta: 3–10 days.
Ukrposhta: 14–25 days.
Important: International shipments may be subject to customs control in the destination country. If necessary, we will contact you to clarify details prior to dispatch.